As a business owner, are you struggling with a to-do list a mile long? Are you constantly searching for lost files, returning calls and trying to figure out how to create a decent looking PowerPoint presentation for tomorrow’s meeting – often all at the same time?
Consider this: what if you could hand off the [...]
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Seth Godin’s recent blog post talks about business lessons he learned on a bike. Specifically, that his big wins came during the uphill parts. He said, “The best time to engage with an employee is when everything falls apart, not when you’re hitting every milestone.”
And that really got me thinking. If everything is working, people are feeling secure in their jobs, and there are no waves being made, where’s the incentive for your employee to listen to you or give constructive feedback? If it ain’t broke, don’t fix it, right?
That thinking couldn’t be more wrong.
Filed under: processes, small business, support staff, systems | Leave a Comment »
